Shipping policy

currently, we ship to canada and the united states!

shipping is on us if you're in canada, and your order is $150+

packages can differ in shipping prices based on the weight of your items!

we've noticed that usually.. 

shipping within toronto is ~$10
shipping within canada is ~$12
shipping to the usa is ~$20

*please note the prices above are estimated, but we can give you an accurate estimate during checkout* 

a small business means a small team, so we appreciate your patience while we package your goodies. please give us 3-4 days to ship out your items. we really appreciate your patience and we will ship your items out as soon as we can. 

shop fleure is not responsible for items lost in transit, damaged items, or packages not arriving on time.

please note: if you purchased a boob pillow, or a self-love tshirt, your order may take a little bit longer due to fulfillment time. these items will be shipped separately.

Returns and exchanges

as you can hopefully understand, all sex toy products are non refundable.

all sex toys are final sale and non refundable. 

if you have an issue with a giftware item, or a wellness item, please contact us to find out more.

you have 14 days to inquire about a refund which will be given to you in the form of store credit.

we are not responsible for shipping costs if you need to return an item. 

all bully boy lingerie items are made to order. we encourage that you measure yourself before placing an order and we have added a size chart on the product page for your convenience. all lingerie is non refundable. please message us at info@shopfleure.ca if you have any further questions.

discreet packaging

don't worry, we got you!

we have a discreet shipping option at checkout!

we will replace the store name with our own names, and we will include your note and sticker inside the package instead of on the outside.